Gran Hotel La Hisenda

Gran Hotel La Hisenda offers relaxed accommodations with a focus on family-friendly service.

Gran Hotel La Hisenda is a family-friendly hotel located in La Pineda, Costa Dorada. The hotel features a casual resort atmosphere with complimentary meals and a variety of dining options. Guests have praised the attentive staff and the overall service, although some have noted that the food options can be quite British and may lack local Spanish dishes. The hotel is conveniently located just a short walk from the beach, making it a suitable choice for families looking to enjoy both relaxation and beach activities.

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  Valerie 5.0/5 · 7 months ago

  We had a wonderful stay! The staff was incredibly kind and attentive from the moment we arrived. The reception team welcomed us warmly and made us feel at home. The food was also great – there was a good variety at breakfast, lunch, and dinner. The restaurant staff were especially attentive and very kind. It felt like more than just a vacation – we’re truly happy with the service we received. A solid 8 out of 10!

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  Pawel Szelemej 4.0/5 · 7 months ago

  Overall, I enjoyed my stay at the hotel, but there were a few things that brought down my experience. The staff were friendly and helpful, but it would be great if they knew at least some basic words in other languages when dealing directly with guests. The food was mostly very British - chips, nuggets, beans, and bacon every day. I was hoping to try more local Spanish dishes, but there were only a few options like rice, pasta, and sauces to mix yourself. Queues for dinner were also amazingly long which was a hard time for families with small kids. The kids’ animation team could also be better. Some activities felt a bit half-hearted, especially one man painting kids’ faces, who didn’t seem to pay much attention to quality or whether the children were happy.

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  Filipa Conceicao 5.0/5 · 7 months ago

  We stayed here a week for the Haloween half term and we had a great time. Close to the beach. 15 min on the bus to Salou. We stayed half board and there's plenty of choice for breakfast and dinner options, but food was mainly average though but all the staff was always very helpful and friendly. Reception, cleaners, restaurant and specially the entertainment team, Nawal y Mimi you were always happy and so good with us all and so patient with the kids. Thank you all for making my family having a great time. We'll come back one day I hope

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  Paul Laesecke 5.0/5 · 8 months ago

  This is a very good hotel. Meets the star rating. The staff and facilities are excellent. The hotel is geared towards family or group holidays but I was not the only solo guest there and never felt out of place. Breakfast is very good and offers a wide variety of choice. Lunch and dinner are very reasonably priced but I did not experience either on this visit. The location is great, it's not seafront but is only a 5 minute walk from the beach and beach front esplanade. I recommend La Hacienda as a great option for La Pineda. I have previously stayed in their sister hote in Salou and the brand consistency is good.

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  Gokhan Ada 2.0/5 · 7 months ago

  The hotel staff are wonderful—kind, helpful, and genuinely good people. From the cleaners to the bar and kitchen staff, everyone does their best. However, there’s a serious problem with the hotel’s system. There are queues everywhere. You line up at the reception, you wait in line at the bar to get a drink, and even for meals you have to queue. On average, I spend about one to one and a half hours a day just waiting in line. It’s obvious the hotel hires too few staff to cut costs, and honestly, I think the owners are being incredibly stingy. I’m really tired of standing in queues all the time.

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Families looking for a friendly atmosphere and proximity to the beach.

• Half board
• Near beach

• Attentive and friendly staff
• Good variety of meals
• Close to the beach

• Long queues for meals
• Limited local food options
• Kids' activities could be improved

• → Be prepared for potential queues during meal times.
• → Consider trying local restaurants for a wider variety of food.
• → Engage with the entertainment team for better kids' activities.

Rooms may vary in size; consider checking availability for family rooms.

Half board is available with a variety of options, though some guests found the food to be mostly British.

The hotel is a 5-minute walk from the beach and the beachfront esplanade.

Plaza de la Unión Europea, 1, 43481 La Pineda, Tarragona, Spain

• Beach activities
• Local dining options
• Bus access to Salou