Hotel Checkin Concordia Playa

Unpretentious hotel in Puerto de la Cruz, Tenerife.

Hotel Checkin Concordia Playa is an unpretentious hotel located in Puerto de la Cruz, Tenerife. It features a restaurant, bar, and outdoor pool, with breakfast available. While the hotel offers a convenient location near the beach and various dining options, guest reviews indicate concerns regarding room cleanliness, noise levels, and food quality. Families may find the hotel suitable for budget stays, but should be aware of potential issues.

Sorted by relevance on Google Maps.

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  Sofronea Viorica 2.0/5 · 3 months ago

  Dear all, I stayed at this hotel in August 2025 during the high season, arriving late at night with my 7-year-old son. Before arriving I emailed the hotel requesting a child-friendly room, but I never received any reply. My sister and her family arrived a few hours earlier and asked reception if we could have rooms next to each other. They were told this would be arranged, but it never happened. They were placed on the 1st floor while we were put on the 6th floor. The noise levels were terrible both outside and inside the hotel, making it very difficult to rest. The room itself was in a shocking condition: broken curtains, chipped sinks, and furniture that looked extremely old and worn out. The cleanliness was unacceptable. The bathroom, especially under the shower and around the toilet, was clearly not properly cleaned, and the windows were greasy as if they had not been wiped in a very long time. To make matters worse, we found large bugs in the bathroom. I called housekeeping and a staff member came quickly to spray, which I appreciated, but this should never happen in the first place. The air conditioning barely worked and felt more like a weak fan, and the room phone was completely non-functional. The restaurant on the lower floor was also very disappointing. The area looked greasy and dirty, and we literally had to avoid bugs on the floor while walking. The food looked tired and unappealing. While a few staff members were polite, overall the service and standards were extremely poor. The swimming pool veri dirty, lifeguard was OK and always there. This was a very unpleasant experience, especially traveling with a child. I would absolutely not recommend this hotel and I would never stay here again.

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  Spencer Hawken 3.0/5 · 4 months ago

  This hotel is great if your looking for a week centred hotel at an affordable price. This is the second year in a row staying here, but I don’t think I’d make a 3rd visit. The room was ok, but needs desperate modernisation if only for the fact that the power supplies were nowhere useful. Despite the padded wall, the room was noisy, you could hear the cleaners banging doors in rooms as they got closer and closer to ours. The food was frankly, grim. We stayed 8 nights but could only stomach eating the breakfast twice, it baffles me with no fish on offer how everything managed to smell of fish. The coffee was diabolical and the juices incredibly watered down. The view from the hotel was nice and very well,located. We paid £512 each including flights from London to stay here for 8 nights, which is frankly a bargain. But during our stay the island had its first winter in a decade and it rained almost the entire time meaning we were forced to spend more time at the hotel. The Spanish folks staying here all seemed to have a nice time, but there were of a certain age group. I think under 55 it’s just not enough to keep you entertained if the weather doesn’t hold up. For us, the view was the best part.

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  Pete Bagnall 3.0/5 · 6 months ago

  Cheap and cheerful crumbling hotel popular with the Pensionistas, that's seen much better days but is generally comfortable. The rooms are adequate (we paid a little extra for a 'superior room' -see photos) but quite shabby in places, and are serviced daily. The restaurant serves a good selection of food but has a noisy, chaotic canteen atmosphere that fortunately, is overseen by excellent staff. The reception area, bar and entertainment room are kept clean and tidy, and the drinks are reasonably priced for a hotel. This may have been a four star hotel when it was built, but it needs to drop at least one now, however, it's location is excellent and it's cheap! So if it's just a base and a bed you need, it may be worth a try. If it's luxury you want, you won't find it at these prices.

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  Anna M. Czarnecka 2.0/5 · 4 months ago

  The hotel has a very good location—close to the sea, two convenience stores (Dino Express), the casino, and the seaside promenade with souvenir stalls. The room may also offer a pleasant sea view. Unfortunately, the property does not meet expected standards in terms of maintenance and comfort. The rooms are in clear need of a full renovation. The grout between tiles is heavily soiled (in places almost black), and both the bathroom corners and parts of the room appear insufficiently cleaned. In the room area, there are visible paint defects, dirt marks, and peeling paint. There is also a persistent unpleasant odor coming from the sink and shower drains. Even heavy use of strong, sweet air freshener by housekeeping does not solve the problem. The smell resembles stagnant dirty water (similar to an uncleaned old washing machine). A similar odor comes from the balcony drain. The only temporary improvement is achieved by blocking the drains and ventilating the room. Additionally, when a neighboring guest uses the shower or toilet, loud pipe noises are audible in the room, including sounds suggesting water flowing back through the sink line. This may indicate improper drain or pipe installation. Air conditioning is practically non-functional. Food quality is good; however, beverage service during meals is inadequate. It is not possible to order drinks with dinner. A waiter directed me to get tea from a bar one floor above after the meal, which does not address the lack of beverage service during dinner itself. Similarly, wine is available only under the all-inclusive option and cannot be purchased by the glass. As a result, only water is effectively available at dinner. At breakfast, coffee from the “machines” appears to be instant rather than freshly brewed.

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  Viola Molnar 1.0/5 · 4 months ago

  We had an awful experience. We used to stay in this hotel but never again. The food quality went down so bad. But the main reason was that we stayed in 917 and on the same floor there was a couple fighting from 2:30 am. We called the recepcion and they said they know what is happening. In the end at 4:30 my husband had to go tell the guy to leave. Then he realised the woman was bitten up really bad, her t-shirt full of blood and her face was swollen badly. The hotel absoluty failed the lady and all the guest who had sleepless night. They said that they called the police, clearly not in time as we are living on the island and it doesnt take 2 hours for them To arrive. During our check out no appology nothing was said, just they said that they handled the situation. Very very poorly.

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Budget-conscious families looking for a basic stay.

• Near beach

• Affordable pricing
• Good location near the beach
• Close to cafes and restaurants

• Noise levels can be high
• Cleanliness issues reported
• Food quality may not meet expectations

• → Consider requesting a room on a lower floor for less noise.
• → Be prepared for potential cleanliness issues.
• → Explore nearby dining options for better food quality.

Rooms may need modernization; consider upgrading if possible.

Food quality has received mixed reviews; breakfast options may be limited.

The hotel is conveniently located near Playa Martiánez and various cafes and restaurants.

Av. Familia de Betancourt y Molina, 32, 38400 Puerto de la Cruz, Santa Cruz de Tenerife, Spain

• Visit Lago Martiánez park
• Explore Jardín Sitio Litre
• Enjoy Playa de San Telmo beach