Photo and place data from Google Maps
Costa Dorada · Vila-seca
Hotel PortAventura
Google rating 4.2/5 (8,038 reviews)
Overview
Mediterranean-inspired hotel with pools and spa.
Hotel PortAventura is a Mediterranean-inspired hotel located in Costa Dorada, featuring three restaurants, three pools, and a spa. Guests enjoy free entry to the nearby theme park, making it a convenient choice for families visiting the attractions. However, some reviews indicate issues with staff friendliness and hotel maintenance.
Reviews from Google Maps
Sorted by relevance on Google Maps.
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This hotel needs a total overhaul, starting with the owner/management. The staff looked over worked and could hardly raise a smile, which I felt was reflected over the whole park. There was certainly no Disneyland smile here! It really damages the atmosphere of the place. Breakfast had to be booked in advance we ate at 10 meaning NO HOT DRINKS until then as no kettle etc in the room. Expected in a 4 star hotel. The food was fine, if you want to sit outside or away from the service area, just do it. The servers won’t take you there, I just brushed past them and choose my own table. You had to pay €6 to store your luggage on arrival, which is ridiculous, the lookers were tiny as well. How can you pay over €500 a night for a hotel and then pay for baggage storage. This place is all but two stars, which is a shame. It lets itself down with bad management and a lack of fun and warmth. We will go back to the park, but not this hotel!
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I stayed at this hotel for a corporate event, and unfortunately, it has been one of the worst hotel experiences I’ve had in over 15 years of consulting. There was visible mold around the air-conditioning vent, and the air-conditioning itself did not work properly. The overall condition of the hotel is old, tired, and poorly maintained. Another major issue: there is no free drinking water available anywhere. Tap water is not an option since it smells strongly of chlorine, like a public swimming pool. The fact that you cannot get drinkable water (other than buying at a vending machine at airport prices) in a hotel of this size is unacceptable. Staff were generally unfriendly and unhelpful, which made the stay even worse. The food is mediocre at best—not particularly fresh and certainly not at the level you would expect at a hotel catering to large corporate groups. On the positive side, there is direct access to the theme park, which is convenient if that’s what you’re here for. But beyond that, there is very little to recommend. Overall, this hotel is extremely disappointing. I was forced to stay here due to the corporate event, but under no circumstances would I ever choose it myself. Easily the worst hotel I have stayed in for a work event. No reputable consulting company should his their events here.
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This is literally includes the Ferrari World ! Cannot be better. Spacious rooms , beds, all very clean nice design ! ###########update################## No iron in the room, I am joining the MSP GLOBAL event with wrinkled shirts! ###########update################# The minibar fridge is empty guys! Usuallt 4 stars hotel provide some merchandise and we pay for what we consume! Also no kettle and coffe sachet or Nescafe or coffe machine, other hotels do have those. ##########update################## Please try to add a drinking water bottle at least one per night, it will not cost much🤭and a set of tissues near the bed or the TV Unit Bigger TV would really be a nice touch , the office underneath doesnot have a visible plug, I had to “redecorate” the room just to plug my laptop The USB plugs near bed are a nice touch. I hope my reviews help you guys improve your guest experience to earn the 4 stars and more. ##########update################## Buffet is really nice and tasty, wide variety.
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Great little break away. Only negative points were checkin took forever and queues in parks were loooonnnng. Hotel is clean and tidy and prices for food and drink are reasonable for a resort hotel. Will definitely be back.
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Not sure what the other reviewers are talking about, my room was clean, the staff for the event were great, reception was great. The conference food was just ok, but the restaurant and cafe were pretty good
Best for
Families visiting the theme park.
Family Fit Score
Family score based on structured hotel features with weighted categories. Strongest areas: Review Signal and Quietness. Limited feature data is available, so some categories use neutral defaults.
Pros
- Direct access to the theme park
- Spacious and clean rooms
- Variety of food options
Cons
- Staff may be unfriendly
- Maintenance issues reported
- No free drinking water available
Parent tips
- Book breakfast in advance to avoid delays
- Consider bringing your own water
- Be prepared for potential long check-in times
Rooms
Rooms are spacious but may lack amenities like kettles and minibars.
Food
Buffet options are available and generally well-reviewed, though some guests found the food mediocre.
Location
Located in Vila-seca, with direct access to PortAventura theme park.
Av. Pere Molas, s/n, 43840 Vila-seca, Tarragona, Spain
1 hotel on the map.
Nearby on the map
From OpenStreetMap within ~1500m (editorial nearby context).
Cafes & restaurants
- Racó de Mar (~101m)
- Café Saula (~102m)
- Carte d’Or (~111m)
- Restaurant Vinoteca (~115m)
- Ristorante Cavallino (~156m)
- Ice Cream Box (~207m)
- Yoghourtería (~219m)
- Pit Lane (~228m)
- Fast Lap (~259m)
- Hot Dogs (~265m)
- Paddock (~273m)
- Grand Canyon Drinks (~312m)
Playgrounds & parks
- El Huerto Encantado (~509m)
- Área infantil (~578m)
- Laberinto Blacksmith (~601m)
- Plaça de la Sardana (~1046m)
- Plaça d'Europa (~1207m)
- Parc Municipal de Salou (~1372m)
- Parc Torre d'en Dolça (~1701m)
Attractions
- Colosseo (~224m)
- Ferrari Land (~248m)
- El galeón pirata (~558m)
Shops & essentials
- Michelangelo (~1108m)
- Spar (~1112m)
- MiAlcampo (~1158m)
- Macelagelo (~1162m)
- Michelangelo (~1265m)
- Mercadona (~1319m)
- Spar (~1365m)
- Empi Supermarket (~1376m)
- Michelangelo (~1400m)
- Supermercats Ferre S.a. (~1451m)
- Farmàcia Canals Nadal, M. Rosa (~1455m)
- Supermarket El Nido (~1457m)
Ready to check availability?
Visit the hotel’s official website for live rates and room types. You complete your booking on their site.