Hotel Riu Garoe

Upscale hotel in Puerto de la Cruz, Tenerife.

Hotel Riu Garoe offers refined accommodations in an upscale setting, featuring both indoor and outdoor pools, dining options, and a peaceful location away from the hustle and bustle. The hotel is well-maintained and provides a welcoming atmosphere, with helpful staff and a variety of food options. While the location may be remote, a free shuttle service is available for guests to explore the area.

Sorted by relevance on Google Maps.

• 

  Sumit Bagla 5.0/5 · 7 months ago

  We had a great stay at the hotel. Extremely helpful staff in general, facilities are maintained properly, pool is amazing! Ample parking next door, small market near by for water etc. On arrival day - we got quite late and night staff still gave us a welcome drink at 11pm in night. They also kept lots of food in our room as we had missed dinner - that was really thoughtful of them and much appreciated. We later asked if they could change our room to sea view and they called us when one became free later. All the staff around hotel, pool, restaurant were always smiling and helping whenever needed. We also asked for kettle and they supplied one to the room. Didn’t use spa area as it was only available to be booked with massage. Food in restaurant was generally good.

  Report review

• 

  Benjámin Blaskó 5.0/5 · 11 months ago

  Excellent Value for Money, Peaceful Location We had a lovely stay at this hotel, which offers excellent value for money and is located away from the hustle and bustle of the city. The entire property is well-maintained, with a beautifully kept garden and spotless cleanliness throughout. The staff were kind and helpful. However, apart from the reception, most of them didn’t speak English well, which led to a few awkward moments — especially during dinner when we tried to clarify which dishes were gluten-free. That said, after a few attempts, the staff went out of their way to accommodate us, even offering to prepare something special when needed. While allergens are marked on the buffet, the labels were often misleading. At breakfast, there was a separate gluten-free basket with products from a local bakery — a nice touch, though unfortunately the quality of these items was poor. The breakfast selection was the same every day, offering the usual items. Dinner was more varied, tasty, and dishes were constantly replenished. The cocktails at the bar were a highlight — very well made and delicious. The location is quite remote, so walking to the beach or town center is not really an option. However, the hotel offers a free shuttle service, which was very convenient. There is no private parking, but a free public lot is available next to the hotel, and street parking was easy to find even in June. Rooms were well-equipped, the bed was comfortable, and even the most affordable rooms offered beautiful views of both the ocean and the mountains. The pool area is great for relaxing, with plenty of sun loungers available. Overall, while there were a few shortcomings, they were minor compared to the value we received for the price. Highly recommended — as long as the distance from the city isn't an issue!

  Report review

• 

  Rachel 5.0/5 · 8 months ago

  Would highly recommend this hotel to family and friends. Beautiful hotel & lovely staff. Lots of choice at breakfast. Central location to travel to all other areas of the island. Lots of free parking too nearby too! Thank you for a lovely stay :)

  Report review

• 

  Piste Meister 4.0/5 · 6 months ago

  They do rose and red house wine by the bottle, but not white. How strange? Thanks for the swift response Jorge. But rather than just a stock answer, it would be helpful to know why you don't provide house wine by the bottle, and what you intend to do to put that right.

  Report review

• 

  Matthew J.W. Montgomery 4.0/5 · a year ago

  The rooms on the ground floor are extremely noisy due to the proximity of the canteen (restaurant), and the building is not insulated at all. The hotel could solve this with a simple renovation.. insulation on the roof of the restaurant and rubber pads on each chair leg so there is no noise when people move the chair back and forward. A low-cost change that would improve quality of life for all guests. The view from the rooms is good and some rooms have sea view. The staff are very friendly and understanding. They know the problem about the noise, and they did accommodate us in a quieter room, and this was appreciated. Tea and coffee facilities are not automatic, but when I asked, they provided a kettle and some nescafe. Much appreciated. As with any hotel, some rooms are better than others. Make sure your travel agent knows how to get you a better room. This hotel is good for Germans. Pilsner beer is available in the minibar, sodawater, too. Breakfast was average for a 4 star hotel. Extras like drinks are reasonably priced. The swimming pool looks great and warm, but I did not see anyone swimming. The bar is really nice and has outdoor gas lamps/ heater at night as well as live music. Parking is available next to the hotel for free.

  Report review

View all reviews on Google Maps

Families seeking a peaceful getaway with good amenities.

• Helpful and friendly staff
• Well-maintained facilities
• Free shuttle service available
• Good food options

• Remote location may require shuttle for access
• Some noise issues reported in ground floor rooms

• → Request a room with a sea view for better views
• → Ask for a kettle if needed, as they are available upon request

Rooms on higher floors may offer better views and less noise.

Breakfast offers a gluten-free basket, though quality may vary. Dinner options are more varied and generally well-received.

Located in a peaceful area, but walking to the beach or town center is not recommended. Nearby attractions include parks and restaurants.

Calle Dr. Celestino Gonzàlez Padrón, 3, 38400 Puerto de la Cruz, Santa Cruz de Tenerife, Spain

• Cafes and restaurants within walking distance
• Playgrounds and parks nearby
• Beaches such as Playa Martiánez and Playa Bollullo