Iberostar Heritage Grand Mencey

Iberostar Heritage Grand Mencey is a chic resort hotel in Santa Cruz de Tenerife, featuring a stunning pool area, excellent dining options, and attentive service, making it a great choice for families.

Located in the heart of Santa Cruz de Tenerife, Iberostar Heritage Grand Mencey offers a blend of modern comfort and colonial charm. Families will appreciate the spacious family rooms and babysitting services, ensuring a relaxing stay. The hotel boasts a beautiful lagoon-style pool, perfect for unwinding after a day of exploring nearby attractions like the Museo Municipal de Bellas Artes and Parque García Sanabria. Guests frequently praise the attentive staff, particularly by the pool, enhancing the overall experience. With a variety of dining options and a wellness center, this hotel is ideal for both relaxation and family fun.

Sorted by relevance on Google Maps.

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  Aurimas 5.0/5 · 3 months ago

  Just came back from an absolutely amazing stay at this hotel and I honestly didn’t want to leave 😄 Everything was perfect — beautiful rooms, spotless facilities, relaxing atmosphere, and a pool area that felt like a mini paradise. But what truly made the experience unforgettable was the service. A special shout-out to Carlos, the waiter by the pool — he is incredible! Always smiling, attentive without ever being intrusive! Great hotel + great people = perfect holiday. We will definitely be coming back!

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  bro b 5.0/5 · 3 months ago

  Fantastic hotel in a great location and brilliant service. We spent five nights here during carnival and it was a fantastic experience. Our room was always serviced to the highest standard, food was tasty and the pool area is stunning. We love treating ourselves to a few pool days on holiday and we were well and truly spoilt! Carlos kept our drinks topped up, made sure we were well fed and even taught us how to improve our horrendous Spanish! A massive thank you to Carlos and the amazing house keeping team!

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  Liam Geeson 5.0/5 · 4 months ago

  We’re still currently staying here and have another three days left, but I felt inclined to write a review already as our stay so far has been absolutely impeccable. The pool area is wonderfully relaxing and really sets the tone for the hotel, made even better by Carlos who is always on hand with a great selection of daily cocktails. That said, all of the staff throughout the hotel have been incredibly attentive, Nelson, Shelia and Roberto have all been very friendly, helpful and genuinely keen to make sure we feel well looked after. The facilities are of a very good standard, the gym and the spa have been a pleasure to use. The rooms are comfortable and well kept. The air conditioning is a little outdated and took me longer than it should have to work out, although that is very much a me issue rather than a fault of the hotel, and probably didn’t help that I was too lazy to properly figure it out. Food has been consistently excellent, both at breakfast and in the evenings. The evening dining works especially well with a core menu alongside daily specials for each course, which keeps things feeling fresh and varied throughout the stay. Overall we have thoroughly enjoyed the four days we’ve already spent here and can see the remaining three days live up to the same high standard.

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  Aisling Duffy 5.0/5 · 4 months ago

  This is our second time at this hotel. It’s got the most gorgeous pool area, loads of beds and lots of space and peace and quiet. The rooms are very nice, a few things off like the light switches being too far away from the bed and the bed rolls if you try sit up against the wall. But really this hotel feels like 5 starts. The food at the pool was so nice and the atmosphere was made so lovely by Carlos who works at the bar. He made us feel so comfortable and always made sure we had anything we wanted. I will definitely come back again to this hotel.

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  Anne Ward 4.0/5 · 3 months ago

  We visited the hotel for our ‘Sprunch’ experience. Whilst the waitresses were very attentive, topping up the drinks regularly and serving in a kind manner, it felt like a rush. Each plate was delicious and we very much enjoyed the cava and freshly squeezed orange juice. Just they were served quite quickly. Maybe there needs to be less plates included in the brunch or small servings. Overall delicious but too quick. Thank you.

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Families looking for a stylish and comfortable stay in Santa Cruz de Tenerife.

• Family rooms
• Near beach
• Babysitting
• Quiet area

Curated shortlists in Tenerife that include this hotel.

• Best Family Hotels Near the Beach in Tenerife
• Best Tenerife Family Hotels with Babysitting Services
• Best Tenerife Hotels with Family Rooms
• Family Hotels in Tenerife with Quiet Areas

• Spacious family rooms available
• Attentive and friendly staff
• Beautiful pool area
• Babysitting services offered

• Air conditioning may be outdated
• Some room features could be improved

• → Enjoy the pool area for relaxation
• → Take advantage of the babysitting services for a night out
• → Explore nearby cultural attractions

Consider booking a family room for more space and comfort during your stay.

The hotel features multiple dining options with a focus on fresh and varied menus, praised by guests for quality.

The hotel is conveniently located near cultural attractions and parks, with easy access to local amenities and transport options.

Calle Dr. Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Spain

Distances from OpenStreetMap — editorial context, not on-site hotel facilities.

How far is Iberostar Heritage Grand Mencey from the beach?

According to OpenStreetMap, the nearest mapped beach is Playa de Tahodio, about ~1.2 km away.

• Visit Museo Histórico Militar de Canarias
• Explore Parque García Sanabria
• Relax at Playa de Tahodio beach
• Discover local restaurants and cafes