Hotel Atlántida Santa Cruz

Hotel Atlántida Santa Cruz offers contemporary accommodations in Santa Cruz de Tenerife, featuring a restaurant, bar, and spa facilities. Families appreciate the hotel's good location near shopping and cultural attractions.

Hotel Atlántida Santa Cruz is a contemporary hotel located in Santa Cruz de Tenerife, just a short distance from the bustling Meridiano shopping mall and various cultural attractions. The hotel features a sleek restaurant and bar, as well as spa amenities including a gym and sauna. While the hotel is praised for its location and friendly staff, some guests have reported issues with room conditions and service. Families may find the nearby beaches, such as Caleta de Negros and Playa de Tahodio, suitable for day trips. The hotel is also conveniently located near public transport options, including bus stations, making it easy to explore the area.

Sorted by relevance on Google Maps.

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  Shaggy 2.0/5 · 4 months ago

  Good location, but very poor experience overall. The location is very good, with easy access to bus stations and close to the biggest shopping mall, Meridiano. Unfortunately, everything else was disappointing. We booked through the official website, but our rooms were cancelled just a few days before our flight to Tenerife. We spent half a day trying to call the reception, but our calls were rejected. We even received an email saying the booking was successfully cancelled and that a refund was not possible. We almost lost £1000 just like that. The rooms were extremely cold. There was no heating available, even though it was mentioned in the booking. Because of this, I got sick and had to take medicine. We went to the reception to ask about the heating as it was mentioned in the website but they said they don’t have and the receptionist suggested she will have an extra blanket delivered to our room number but until the last day of our stay, nothing was provided. The cleaning service was very poor. There was no toilet paper (we had to buy it ourselves), and after cleaning, the blankets and pillows looked dirty and neglected. The cups are also not cleaned and they just forgot to put sometimes towels sometimes garbage paper The TV is very old and basically unusable. The gym is constantly wet because it is located right next to the jacuzzi, making it unsafe and unpleasant to use. In the end, we had to pay for Vivagym in for the period subscription because the hotel gym and jacuzzi were not usable. Overall, despite the good location, I would not recommend this hotel due to poor service, lack of communication, and unacceptable room conditions.

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  Kateryna Khomenko 5.0/5 · 4 months ago

  The hotel is good, but the staff is truly exceptional. They were incredibly kind and professional to me and my baby - we felt welcomed from the very first moment, thank you!

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  Andreas Lis 5.0/5 · 4 months ago

  Great Service here, very helpful and friendly. The room is very clean and comfortable. I've expanded my time here for another 3 days. Would come back anytime if im in Santa Cruz. 10 Stars.

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  MrMaaars 5.0/5 · 5 months ago

  My girlfriend and I had an amazing time at the Atlantida Hotel in Santa Cruz. The service at the reception from Francisco was genuinely amazing. We saw how much he enjoyed helping us and how much he cared for us to have a good time at the hotel. He takes his job really professionally and we really see a lot potential in him.

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  Simona Antohe 1.0/5 · 6 months ago

  No luggage service available. They have a tiny room for luggages and it was completely full. However, they've found a way to keep some large luggages in their reception desk office, I guess because of some tips they got. Maybe it's a custom here, who knows.

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View all reviews on Google Maps

Families looking for a central location with access to shopping and cultural sites.

• Near beach

• Good location near shopping and cultural attractions
• Friendly and helpful staff

• Reported issues with room conditions and cleanliness
• Lack of heating in rooms during colder months

• → Check room conditions upon arrival to ensure comfort
• → Explore nearby beaches for family-friendly activities

Inquire about room heating options, especially during cooler months.

The hotel features a restaurant and bar, but nearby dining options are plentiful.

Located near major transport links, including bus stations, and within walking distance to shopping and cultural sites.

Av. Tres de Mayo, 3, 38005 Santa Cruz de Tenerife, Spain

Distances from OpenStreetMap — editorial context, not on-site hotel facilities.

How far is Hotel Atlántida Santa Cruz from the beach?

According to OpenStreetMap, the nearest mapped beach is Caleta de Negros, about ~681m away.

What is the nearest airport to Hotel Atlántida Santa Cruz?

OpenStreetMap lists Aeropuerto de Tenerife Norte - Los Rodeos as the nearest airport, roughly ~8.8 km away.

• Visit the Centro Internacional de Ferias y Congresos de Tenerife
• Explore the Museo de la Naturaleza y el Hombre
• Relax at Caleta de Negros beach