Hotel Atlántida Santa Cruz

Hotel Atlántida Santa Cruz offers contemporary accommodations in Tenerife with a restaurant, spa, and gym.

Hotel Atlántida Santa Cruz features contemporary quarters and a sleek restaurant/bar, along with a spa that includes a gym, sauna, and rooftop terrace. The hotel is located in Santa Cruz de Tenerife, providing easy access to local attractions and public transport. While it is noted for its good location, guest reviews indicate mixed experiences regarding service and room conditions.

Sorted by relevance on Google Maps.

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  Shaggy 2.0/5 · 4 months ago

  Good location, but very poor experience overall. The location is very good, with easy access to bus stations and close to the biggest shopping mall, Meridiano. Unfortunately, everything else was disappointing. We booked through the official website, but our rooms were cancelled just a few days before our flight to Tenerife. We spent half a day trying to call the reception, but our calls were rejected. We even received an email saying the booking was successfully cancelled and that a refund was not possible. We almost lost £1000 just like that. The rooms were extremely cold. There was no heating available, even though it was mentioned in the booking. Because of this, I got sick and had to take medicine. We went to the reception to ask about the heating as it was mentioned in the website but they said they don’t have and the receptionist suggested she will have an extra blanket delivered to our room number but until the last day of our stay, nothing was provided. The cleaning service was very poor. There was no toilet paper (we had to buy it ourselves), and after cleaning, the blankets and pillows looked dirty and neglected. The cups are also not cleaned and they just forgot to put sometimes towels sometimes garbage paper The TV is very old and basically unusable. The gym is constantly wet because it is located right next to the jacuzzi, making it unsafe and unpleasant to use. In the end, we had to pay for Vivagym in for the period subscription because the hotel gym and jacuzzi were not usable. Overall, despite the good location, I would not recommend this hotel due to poor service, lack of communication, and unacceptable room conditions.

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  Kateryna Khomenko 5.0/5 · 4 months ago

  The hotel is good, but the staff is truly exceptional. They were incredibly kind and professional to me and my baby - we felt welcomed from the very first moment, thank you!

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  Andreas Lis 5.0/5 · 4 months ago

  Great Service here, very helpful and friendly. The room is very clean and comfortable. I've expanded my time here for another 3 days. Would come back anytime if im in Santa Cruz. 10 Stars.

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  MrMaaars 5.0/5 · 5 months ago

  My girlfriend and I had an amazing time at the Atlantida Hotel in Santa Cruz. The service at the reception from Francisco was genuinely amazing. We saw how much he enjoyed helping us and how much he cared for us to have a good time at the hotel. He takes his job really professionally and we really see a lot potential in him.

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  Simona Antohe 1.0/5 · 6 months ago

  No luggage service available. They have a tiny room for luggages and it was completely full. However, they've found a way to keep some large luggages in their reception desk office, I guess because of some tips they got. Maybe it's a custom here, who knows.

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View all reviews on Google Maps

Families looking for a central location in Santa Cruz de Tenerife.

• Near beach

• Good location near shopping and public transport
• Friendly staff according to some reviews

• Mixed reviews on room conditions and cleanliness
• No heating available in rooms

• → Check room conditions upon arrival
• → Consider nearby dining options for family meals

Inquire about room heating and cleanliness before booking.

The hotel has a restaurant/bar, but nearby cafes and restaurants are available.

Located near the biggest shopping mall, Meridiano, and several parks and playgrounds.

Av. Tres de Mayo, 3, 38005 Santa Cruz de Tenerife, Spain

• Plaza de la Victoria
• Centro Internacional de Ferias y Congresos de Tenerife
• Auditorio de Tenerife Adán Martín
• Caleta de Negros beach